Terms of Service

Terms of Service

Last Updated: 10-Sep-2025

Welcome to Bagsio. These Terms of Service ("Terms") govern your use of our website, products, and services. By accessing or purchasing from Bagsio (the “Site”), you agree to comply with and be bound by these Terms. Please read them carefully.

If you do not agree with these Terms, you may not access or use our services.

1. General Information

  • Business Name: Bagsio
  • Address: 2633 Old Conover-Startown Rd, Newton, NC 28658, United States
  • Email: info@bagsio.com
  • Phone: +1 346 298 7180
  • Platform: This website is powered by Shopify Inc., which provides the e-commerce platform allowing us to sell products and services to you.

2. Eligibility

By using this Site, you represent that you are at least the age of majority in your state or province of residence, or that you have given us your consent to allow any minor dependents to use this Site.

3. Online Store Terms

  • You may not use our products for any illegal or unauthorized purpose.
  • You must not transmit any worms, viruses, or malicious code.
  • A breach of any of these Terms will result in immediate termination of your access to our services.

4. Product Information

  • We make every effort to display our products as accurately as possible, including colors, features, and descriptions.
  • We cannot guarantee that your computer or device display will be accurate.
  • Prices for our products are subject to change without notice.

5. Orders & Payment

  • When you place an order on Bagsio, you agree to provide current, complete, and accurate information.
  • Payment must be made at the time of purchase.
  • We accept payments through Shopify’s secure payment gateway and other supported methods.
  • We reserve the right to refuse any order if fraud or misuse is suspected.

6. Shipping & Delivery

  • Orders are processed Monday–Friday, excluding holidays.
  • Standard shipping timeframe: 5–7 business days after order processing.
  • Order cut-off time: 5:00 PM (USA Time Zone).
  • Delivery times are estimates and may vary due to courier delays or unforeseen circumstances.

7. Returns & Refunds

  • Customers may request a return within 30 days of delivery.
  • Items must be unused, in original packaging, and accompanied by proof of purchase (such as your order confirmation or receipt).
  • Change of mind or used product returns are not accepted.
  • Customers are responsible for return shipping costs unless the item received is defective or incorrect.
  • Once your returned item is received and inspected, we’ll notify you of approval status.
  • Approved refunds are processed within 7 business days to your original payment method.
  • Depending on your bank or payment provider, it may take additional time for the refund to reflect in your account.

8. Cancellations

  • Orders can only be canceled within 24 hours of purchase by contacting us at info@bagsio.com.
  • Once processed and shipped, cancellations are not permitted.

9. Third-Party Services

Our store is hosted on Shopify Inc. They provide the platform that allows us to sell our products and services.

Shopify stores and processes customer data in accordance with their privacy and compliance policies.

10. Intellectual Property

All content on this Site, including images, logos, text, and graphics, is the property of Bagsio and is protected by copyright and trademark laws.

You may not reproduce, duplicate, copy, sell, resell, or exploit any portion of the Site without our express written permission.

11. Limitation of Liability

Bagsio is not responsible for damages or losses arising from the use of our products, delays in shipping, or misuse of the website.

Our liability shall not exceed the amount paid for the product purchased.

12. Governing Law

These Terms shall be governed by and construed in accordance with the laws of the United States and the State of North Carolina.

13. Termination

We reserve the right to terminate or suspend any account or order that violates these Terms.

14. Changes to Terms

We may update these Terms of Service at any time without prior notice. The latest version will always be posted on this page.

15. Contact Information

For questions about these Terms of Service, please contact us:

  • Email: info@bagsio.com
  • Phone: +1 346 298 7180
  • Address: 2633 Old Conover-Startown Rd, Newton, NC 28658, United States