Shipping Policy

Shipping Policy

Last Updated: 10-Sep-2025

At Bagsio, we are committed to providing our customers with a seamless shopping experience from the moment you place an order until your bag is delivered to your doorstep. Please review our shipping policy below to understand how we process and ship your orders.

Business Information

  • Business Name: Bagsio
  • Address: 2633 Old Conover-Startown Rd, Newton, NC 28658, United States
  • Email: info@bagsio.com
  • Phone: +1 346 298 7180

Order Processing

  • Orders are processed Monday to Friday, excluding weekends and holidays.
  • Order Cut-off Time: 5:00 PM (USA Time Zone).
  • Orders placed after the cut-off time will be processed on the next business day.
  • Processing Time: All orders are processed within 1–3 business days.

Shipping Timeframe

  • Standard delivery time is 5–7 business days after your order has been processed.
  • Delivery time may vary due to destination, local courier issues, or unforeseen delays.
  • We strive for timely delivery but are not responsible for carrier delays.

Shipping Costs

We offer free shipping on all orders across the United States.

Shipping Carriers

We partner with trusted national and international shipping carriers, including FedEx and UPS, to ensure your orders arrive safely and on time. Tracking details will be provided via email as soon as your order ships.

Order Tracking

  • You’ll receive a shipping confirmation email with a tracking number.
  • Tracking information may take 24–48 hours to update.

Order Cancellation

  • Orders can be canceled within 24 hours of purchase.
  • Email us at info@bagsio.com within this timeframe to request cancellation.
  • After 24 hours, the order cannot be canceled as it enters processing/shipping.

Incorrect Address or Delivery Issues

  • Customers must provide accurate shipping information at checkout.
  • Bagsio is not responsible for deliveries to incorrect addresses.
  • Returned packages can be reshipped at the customer’s expense.

Damaged or Lost Packages

  • If your package arrives damaged, contact us with photos of the damage and packaging.
  • For lost packages, we’ll work with the carrier to find a resolution. Carrier investigations may take several days.

International Shipping

Currently, Bagsio ships only within the United States. We plan to expand internationally in the future.

Customer Support

If you have any questions, please contact us:

We value your trust and will always do our best to assist you.