Payment Policy

Last Updated: 10-Sep-2025

At Bagsio, we are committed to ensuring a safe, secure, and convenient shopping experience for all our customers. This Payment Policy outlines the methods of payment we accept, how payments are processed, and the terms associated with making purchases on our website.

Our store is hosted on Shopify Inc., which provides a trusted and secure e-commerce platform that enables us to sell products and process payments.

1. Accepted Payment Methods

• Credit/Debit Cards: Visa, MasterCard, American Express, Discover, and other major cards supported by Shopify Payments.
• Shop Pay: A fast and secure checkout experience offered by Shopify.
• Apple Pay & Google Pay: Secure mobile wallet payments for quick transactions.
• PayPal: A secure payment option available at checkout.
• Other Local Payment Methods: Depending on your region, Shopify may offer alternative payment gateways. These will appear automatically at checkout.
• All payments must be made in U.S. Dollars (USD).

2. Secure Payment Processing

• Payments are processed through Shopify Payments and other integrated third-party gateways.
• Shopify Payments uses advanced encryption and security measures to protect your information.
• Bagsio does not store, access, or collect your full payment details (such as credit card numbers). These are securely handled by Shopify and third-party payment processors.

3. Payment Authorization

• When you place an order, your chosen payment method will be charged immediately upon checkout.
• If payment authorization fails, your order will not be processed.
• Customers must ensure that their billing information (name, address, zip code) matches the information registered with their bank or card provider.

4. Order Confirmation

• Once payment has been successfully processed, you will receive an order confirmation email with your order details.
• If you do not receive a confirmation email, please check your spam/junk folder or contact us at info@bagsio.com.

5. Fraud Prevention

• To protect our customers and business, all transactions are subject to fraud screening and verification.
• We reserve the right to decline or cancel any order if suspicious or fraudulent activity is detected.
• Customers may be asked to provide additional information to verify payment (such as proof of ID or billing confirmation).

6. Refunds and Payment Reversals

• Refunds (if applicable) are processed back to the original method of payment used at checkout.
• Refunds may take up to 7 business days to appear in your account, depending on your bank or payment provider.
• If a refund cannot be processed to the original payment method (e.g., closed account), we will work with you to arrange an alternative.

7. Currency & Taxes

• All prices on our website are listed in U.S. Dollars (USD).
• Customers are responsible for any applicable state taxes, sales taxes, or VAT, which will be calculated at checkout.

8. Installment Payments / Buy Now, Pay Later (BNPL)

• If available, you may see options such as Shop Pay Installments or other third-party BNPL services at checkout.
• These services are subject to their own terms and conditions, independent of Bagsio.

9. Errors in Payment

• If an error occurs during payment (e.g., duplicate charges), please contact us immediately at info@bagsio.com.
• We will investigate and, if necessary, issue a prompt correction or refund.

10. Contact Us

If you have questions or concerns regarding our Payment Policy, please contact:

Email: info@bagsio.com
Phone: +1 346 298 7180
Address: 2633 Old Conover-Startown Rd, Newton, NC 28658, United States